Frequently Asked Questions.
1. What kind of products does ZA FABRICS offer?
We offer a wide range of premium clothing includingoriginal branded items andhigh-quality master copies of top Pakistani and international fashion brands.
2. How can I place an order?
You can place your order directly through our website or contact us viaWhatsApp at +92 313 8617579 to place an order manually.
3. Do you offer Cash on Delivery (COD)?
Yes, we offerCash on Delivery (COD) all across Pakistan.
4. Is delivery free?
Yes, we offerfree shipping across Pakistan on all orders.
5. How long does delivery take?
Orders are typically delivered within3 to 7 working days, depending on your location.
6. What is your return policy?
Returns are acceptedwithin 7 days, provided the item isunused, in original condition, with all tags. Refunds are processed after the item is received at our warehouse,minus delivery charges and applicable taxes.
7. Can I exchange a product?
Yes, you may request an exchangewithin 2 days of receiving your order. Exchanges are validonce only, and aPKR 300 redelivery charge applies.
8. Are sale or customized items eligible for return/exchange?
No,sale items, customized orders, and seasonal collections arenot eligible for return or exchange.
9. How can I contact customer support?
You can reach us onWhatsApp at +92 313 8617579 for all queries, updates, or support.
10. Do you sell original brands?
Yes, we deal in bothoriginal branded products andpremium master copies that closely match the quality of the originals.